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Frequently asked questions

Shipping within continental US is free! 

Standard shipping time is normally 3-4 working days (if you place the order before noon we often can ship within the next 2 days). For orders placed on weekends or holidays, orders will begin processing the next business day. 

We offer free returns for a period of 30 days from the time of purchase as long as the product is in new condition with all labels included (excluding customers in Hawaii and Alaska). 

You get detailed tracking info by email. 

Off course. You have 1 year warrenty on zippers, buckels or holes in the outer material (caused by wear)